How to Order:

Custom Photo to Cross Stitch Chart: $45.00 - for any finished size up to our maximum size of 300 x 300 stitches (21" x 21" on 14 count). If you need a larger design please contact us for a quote. Your pattern is printed/downloaded directly online, or for an extra charge, you can choose to have us to print it for you and send it by mail.
- (Overly large or detailed photos such as groups of people, elaborate scenes, or multiple combined photos may not be accepted, or may incur an extra charge to cover the extra work involved to produce a suitable design.)

Photos need to be clear, 'photo quality' prints and not computer print-outs or photocopies. If you have a digital photo it is much better to upload it on the order form (or email it if needed) than to print it out and mail it.
- See choosing A Photo and Choosing A Size for more information.
- Artwork, or any images or photos taken off of the Internet will not be accepted due to copyright restrictions.

To order, fill out and submit our online Order Form. A digital photo can be uploaded right on the order form by clicking 'Browse' and locating the file on your computer. Choose payment by credit card, PayPal, or by mail. If you're mailing your photo, once you click 'Submit' you will see a printable order form which you can print out and mail along with your photo and payment (if not paying by credit card).
- We do not carry threads or supplies and these are not included with your order.

Please do not mail a photo larger than 9"x12" (unless you don't need it returned). A regular 4"x6" snapshot is best and it is easy to mail. The photo size has no bearing on the stitched size that you specify. Also, do not mail one-of-a-kind or valuable photos. A photo lab can make a re-print for you from a negative or from a photo at a reasonable cost. We can't be responsible for photos lost or damaged in the mail.

Patterns are sent by email as a PDF document file, plus you can also access your file online. Or you can choose to have us print your pattern for you and send it by regular mail. Your pattern will contain a large, easy to read chart with a thread/symbol index showing the DMC thread colors, as well as a color graphic printout of your picture - see Chart Example. Our technique uses full-stitches only (no partial stitches or back-stitching) to produce a very realistic effect (see our Examples )

Please provide an email address so we can notify you when your preview image is ready. The preview shows your photo after we've sized it and converted it to DMC colors.

If we feel your photo will not produce a good cross stitch as specified, we will contact you and make suggestions for changes, or return your photo without charge in full, including postage.